Repair Information
Go ahead admit it. You tested the limits of your GORE RUNNING WEAR™ product. Our products get that a lot especially from us and almost always they pass with flying colours. But every once in a while, a small tear or puncture does occur.
In such cases you can trust our repair service partner Scottish Mountain Gear:
GORE RUNNING WEAR™ is offering a repair service in the UK for our GORE-TEX® and WINDSTOPPER® products. We are partnering with Scottish Mountain Gear, the leading UK repair and maintenance business for specialist outdoor gear since 1983.
We are working very closely with Scottish Mountain Gear supporting them with training and assisting them to asses clothing constructions, our raw materials aswell as our understanding of quality.
With a number of keen runners on their staff, they understand the importance of a quick turn round for cycling gear that is in constant use and they aim to turn repairs around within 7 days from acceptance of our quotation.
If you are looking for an estimated quotation for the repair of your GORE RUNNING WEAR™ garment, please use the online enquiry form, where you can upload photos of the damaged area/s -
https://www.imagescotland.com/scottishmountaingear-enquiry-form.asp
Alternatively, you can telephone the local rate number 08453 30 31 40 or 0131 653 1316 and speak to one of their dedicated repair service team members.
If you would like to send your GORE RUNNING WEAR™ garment to Scottish Mountain Gear for repair, please, fill in the secure online booking form where you will be given a personal order number by accessing the following link -
https://www.imagescotland.com/scottishmountaingear-booking-form.asp
You can request a repair cost confirmation for your approval prior to any work being carried out or give Scottish Mountain Gear the go ahead for the repair up to a maximum cost and you will even be provided with a postage label for your garment.
Please ensure that any products sent for repair are clean and dry and we would suggest sending your gear by Royal Mail Special Delivery for security purposes.
